DOOR Training and Consulting India- Overview

The need of communication skills training in today’s world

Communication skills have assumed centre stage in the world today; there is no field wherein communication has not made its impact felt. The skill set that was restricted to a few fields in the past has now become crucial in almost all spheres including business, politics and media and management among others. The best part about communication is that it can be learnt. Communications skills can be picked up if placed under good coaching services. You simply need to find the right place and person to do the needful and we are sure you would see a massive improvement in your communication skills.

One such training program is offered by Dialogue WORKS DOOR Training India. DialogueWORKS training in India is gaining momentum as it is a strictly professional training that incorporates various segments of communication needed in today’s world. The team of professionals has built a reputation for itself in customising their training to meet your needs. You must definitely get in touch with their team in case you are looking for a comprehensive training program that is multi dimensional in its approach.

The need for communication is rather diverse. It ranges from wining friends to influencing people. The boom in communication industry is a testimony to the same. If you are running a business, you could control a major share of the profits by only finding right means of communicating within the firm and outside. The same goes for all other industries where communication is a major stake holder.

What are the main components of effective communication?

1.    Structure: Good communication is systematic to say the least. It is the structured processing of thoughts that also sends across the right message among the listeners. In technical terms to get things right, you must ensure that there is an opening, body and a proper closure. This makes it easier for people to understand what you are saying.

2.    Clarity: If you do not want people to ignore what you are saying, always strive to be clear and concise. A message that is not clear in its approach either gets misunderstood or ignored. Both the situations are best avoided.

3.    Consistency: Inconsistency is a big turn off for any audience. Communication is directly linked to trust and only a consistent approach can help you win that much needed asset. Be consistent to accurate precision in both verbal and written means of communication.

4.    Medium: This is very important and you must use the one you are the strongest at. The availability of myriad options makes it easier and difficult at the same. However, strive to choose the medium wherein you can deliver the best results. If you are great at written communication, please communicate via emails. If verbal communication is what you prefer choose that. The time and tone should also be given ample importance.

5.    Relevancy: It goes without saying. What you speak should be relevant to the issue at hand. It should interest the audience and resonate with their needs and requirements. Relevancy is linked to the psychological interests of the people you are addressing and so it becomes crucial to strike the right cord. For example, you cannot talk about cricket to an audience not interested in sports or at a crucial board meeting.

Communication skills have assumed centre stage in the world today; there is no field wherein communication has not made its impact felt. The skill set that was restricted to a few fields in the past has now become crucial in almost all spheres including business, politics and media and management among others. The best part about communication is that it can be learnt. Communications skills can be picked up if placed under good coaching services. You simply need to find the right place and person to do the needful and we are sure you would see a massive improvement in your communication skills.
One such training program is offered by DialogueWORKS DOOR Training India. DialogueWORKS training in India is gaining momentum as it is a strictly professional training that incorporates various segments of communication needed in today’s world. The team of professionals has built a reputation for itself in customising their training to meet your needs. You must definitely get in touch with their team in case you are looking for a comprehensive training program that is multi dimensional in its approach.
The need for communication is rather diverse. It ranges from wining friends to influencing people. The boom in communication industry is a testimony to the same. If you are running a business, you could control a major share of the profits by only finding right means of communicating within the firm and outside. The same goes for all other industries where communication is a major stake holder.
What are the main components of effective communication?
1.    Structure: Good communication is systematic to say the least. It is the structured processing of thoughts that also sends across the right message among the listeners. In technical terms to get things right, you must ensure that there is an opening, body and a proper closure. This makes it easier for people to understand what you are saying.
2.    Clarity: If you do not want people to ignore what you are saying, always strive to be clear and concise. A message that is not clear in its approach either gets misunderstood or ignored. Both the situations are best avoided.
3.    Consistency: Inconsistency is a big turn off for any audience. Communication is directly linked to trust and only a consistent approach can help you win that much needed asset. Be consistent to accurate precision in both verbal and written means of communication.
4.    Medium: This is very important and you must use the one you are the strongest at. The availability of myriad options makes it easier and difficult at the same. However, strive to choose the medium wherein you can deliver the best results. If you are great at written communication, please communicate via emails. If verbal communication is what you prefer choose that. The time and tone should also be given ample importance.
5.    Relevancy: It goes without saying. What you speak should be relevant to the issue at hand. It should interest the audience and resonate with their needs and requirements. Relevancy is linked to the psychological interests of the people you are addressing and so it becomes crucial to strike the right cord. For example, you cannot talk about cricket to an audience not interested in sports or at a crucial board meeting.
- See more at: http://www.doortraining.co.in/blog/need-communication-skills-training-todays-world/#sthash.G6a7o23X.dpuf

Customer Centric Sales 101

‘Sales’ is a rather dynamic but at the same time pretty daunting discipline to work in. Have you been struggling off late to meet your sales targets? Have you taken some time to introspect about the manner in which you approach the consumers? Is it more to do with you and your company’s goals, or does it have something for the customer as well? Are you selling the product or are you selling yourself? It is a very important question that is mostly neglected by a huge number of sales professionals.

The simple trick is to approach the consumer and to see things from their perspective, and direct your pitch in that manner with the correct attitude and self confidence. Door Training and Consulting has done some very good work in this arena and have a highly comprehensive customer centric module to boast about. Their biggest USP lies in the facts that they back up their research with. They address the keys areas of concern and come up with solutions to some of the most pervasive questions staring sales people and professionals in the face.

Customer-centric selling is not a difficult code to crack. It is not rocket science by any means. This innate potential to sell isn’t something that people are born with; it is an art that is acquired.

First things first, the basic rule dictates to create a unique consumer environment, adding value to their experience with you or the firm. However, customer-centric selling is not at all about being nice and servile. At no point of time should you be too servile and beg to the consumer to buy your products or services. This brings down your value significantly.

You must be thorough in your background research and make emphasis on adding value to your product. It should be such that it almost becomes indispensable for the buyers and they approach you for the same. It is to be noted that consumers are not interested in your profit margins, in your firm and you. What they really want is their fear and apprehensions to be addressed to the maximum regarding any specific details of the product. They are investing money and want full value out of it.

The goal of successful customer-centric selling is identifying consumer needs, their body language and carving a selling narrative around it. It is sure to yield positive results. Also, do not forget to continue providing the consumer with any assistance later on. This generates immense value. The companies that abandon the consumer after the purchase are likely to fall flat on the face. A customer centric selling also takes into account consumer feedback and develops on that. It is no surprise that these are just the values that Door Training and Consulting runs by.

 There are certain pointers that might be instrumental in devising a customer centric selling model:

• Provide Information: Do not come across as an annoying sales person trying to sell a product at the cost of annoying the consumer. Be as accurate as you can in providing as much positive information about the product that you can.
• Identify your USP: It goes without saying that a good customer centric selling model will focus and celebrate the uniqueness of their product rather than luring consumers by making false promises.
• Engagement: Devise means of healthy interactions with the consumer for a prolonged association.
• Be tech-savvy: Do not try to everything on your own rather make use of social network and other departments to advertise and garner curiosity about the product.

At the end of the day, confidence is what will get you over the line, when it comes to transforming those potential customers into regular clients. Happy Selling!

‘Sales’ is a rather dynamic but at the same time pretty daunting discipline to work in. Have you been struggling off late to meet your sales targets? Have you taken some time to introspect about the manner in which you approach the consumers? Is it more to do with you and your company’s goals, or does it have something for the customer as well? Are you selling the product or are you selling yourself? It is a very important question that is mostly neglected by a huge number of sales professionals. - See more at: http://www.doortraining.co.in/blog/customer-centric-sales-101/#sthash.ltzIw4FD.dpuf

‘Sales’ is a rather dynamic but at the same time pretty daunting discipline to work in. Have you been struggling off late to meet your sales targets? Have you taken some time to introspect about the manner in which you approach the consumers? Is it more to do with you and your company’s goals, or does it have something for the customer as well? Are you selling the product or are you selling yourself? It is a very important question that is mostly neglected by a huge number of sales professionals. - See more at: http://www.doortraining.co.in/blog/customer-centric-sales-101/#sthash.ltzIw4FD.dpuf

‘Sales’ is a rather dynamic but at the same time pretty daunting discipline to work in. Have you been struggling off late to meet your sales targets? Have you taken some time to introspect about the manner in which you approach the consumers? Is it more to do with you and your company’s goals, or does it have something for the customer as well? Are you selling the product or are you selling yourself? It is a very important question that is mostly neglected by a huge number of sales professionals.

The simple trick is to approach the consumer and to see things from their perspective, and direct your pitch in that manner with the correct attitude and self confidence. Door Training and Consulting has done some very good work in this arena and have a highly comprehensive customer centric module to boast about. Their biggest USP lies in the facts that they back up their research with. They address the keys areas of concern and come up with solutions to some of the most pervasive questions staring sales people and professionals in the face.

Customer-centric selling is not a difficult code to crack. It is not rocket science by any means. This innate potential to sell isn’t something that people are born with; it is an art that is acquired.

First things first, the basic rule dictates to create a unique consumer environment, adding value to their experience with you or the firm. However, customer-centric selling is not at all about being nice and servile. At no point of time should you be too servile and beg to the consumer to buy your products or services. This brings down your value significantly.

You must be thorough in your background research and make emphasis on adding value to your product. It should be such that it almost becomes indispensable for the buyers and they approach you for the same. It is to be noted that consumers are not interested in your profit margins, in your firm and you. What they really want is their fear and apprehensions to be addressed to the maximum regarding any specific details of the product. They are investing money and want full value out of it.

The goal of successful customer-centric selling is identifying consumer needs, their body language and carving a selling narrative around it. It is sure to yield positive results. Also, do not forget to continue providing the consumer with any assistance later on. This generates immense value. The companies that abandon the consumer after the purchase are likely to fall flat on the face. A customer centric selling also takes into account consumer feedback and develops on that. It is no surprise that these are just the values that Door Training and Consulting runs by.

 There are certain pointers that might be instrumental in devising a customer centric selling model:

• Provide Information: Do not come across as an annoying sales person trying to sell a product at the cost of annoying the consumer. Be as accurate as you can in providing as much positive information about the product that you can.
• Identify your USP: It goes without saying that a good customer centric selling model will focus and celebrate the uniqueness of their product rather than luring consumers by making false promises.
• Engagement: Devise means of healthy interactions with the consumer for a prolonged association.
• Be tech-savvy: Do not try to everything on your own rather make use of social network and other departments to advertise and garner curiosity about the product.

At the end of the day, confidence is what will get you over the line, when it comes to transforming those potential customers into regular clients. Happy Selling!

- See more at: http://www.doortraining.co.in/blog/customer-centric-sales-101/#sthash.ltzIw4FD.dpuf

‘Sales’ is a rather dynamic but at the same time pretty daunting discipline to work in. Have you been struggling off late to meet your sales targets? Have you taken some time to introspect about the manner in which you approach the consumers? Is it more to do with you and your company’s goals, or does it have something for the customer as well? Are you selling the product or are you selling yourself? It is a very important question that is mostly neglected by a huge number of sales professionals.

The simple trick is to approach the consumer and to see things from their perspective, and direct your pitch in that manner with the correct attitude and self confidence. Door Training and Consulting has done some very good work in this arena and have a highly comprehensive customer centric module to boast about. Their biggest USP lies in the facts that they back up their research with. They address the keys areas of concern and come up with solutions to some of the most pervasive questions staring sales people and professionals in the face.

Customer-centric selling is not a difficult code to crack. It is not rocket science by any means. This innate potential to sell isn’t something that people are born with; it is an art that is acquired.

First things first, the basic rule dictates to create a unique consumer environment, adding value to their experience with you or the firm. However, customer-centric selling is not at all about being nice and servile. At no point of time should you be too servile and beg to the consumer to buy your products or services. This brings down your value significantly.

You must be thorough in your background research and make emphasis on adding value to your product. It should be such that it almost becomes indispensable for the buyers and they approach you for the same. It is to be noted that consumers are not interested in your profit margins, in your firm and you. What they really want is their fear and apprehensions to be addressed to the maximum regarding any specific details of the product. They are investing money and want full value out of it.

The goal of successful customer-centric selling is identifying consumer needs, their body language and carving a selling narrative around it. It is sure to yield positive results. Also, do not forget to continue providing the consumer with any assistance later on. This generates immense value. The companies that abandon the consumer after the purchase are likely to fall flat on the face. A customer centric selling also takes into account consumer feedback and develops on that. It is no surprise that these are just the values that Door Training and Consulting runs by.

 There are certain pointers that might be instrumental in devising a customer centric selling model:

• Provide Information: Do not come across as an annoying sales person trying to sell a product at the cost of annoying the consumer. Be as accurate as you can in providing as much positive information about the product that you can.
• Identify your USP: It goes without saying that a good customer centric selling model will focus and celebrate the uniqueness of their product rather than luring consumers by making false promises.
• Engagement: Devise means of healthy interactions with the consumer for a prolonged association.
• Be tech-savvy: Do not try to everything on your own rather make use of social network and other departments to advertise and garner curiosity about the product.

At the end of the day, confidence is what will get you over the line, when it comes to transforming those potential customers into regular clients. Happy Selling!

- See more at: http://www.doortraining.co.in/blog/customer-centric-sales-101/#sthash.ltzIw4FD.dpuf

Trainers Have More Accountability for Performance

Accountability is intricately linked to results, at the end of the day. A business or an organization which has a positive accountability model in place is clearly result oriented and has transparently defined roles for everyone. This ensures smooth functioning of all departments and wings of an organization and leads to stellar results. Door Training and Consultancy has an accountability training module that seems admirably comprehensive with a promise of consistent and assured results. It takes into accounts the limitations and challenges faced by businesses and seeks to address each one, which reflects in its accountability training program.

The Essence of Accountability

Accountability instills a sense of responsibility in employees, which enables them to take their roles seriously with a certain degree of integrity. Therefore, accountability training is deemed necessary in almost all businesses, whether small or big. Accountability has results at the core, those which have to be achieved despite any failures, losses or distractions. The task is to get up and running, and reaching the finish line as per the plan.

Some may argue that accountability is more of an attitude that cannot be mandated. However, once it becomes a habit, these categorizations do not even matter. What matters is the result. The difficulty lies in fostering this sense of responsibility or accountability in a positive manner in the team. This is where accountability training enters the fray.

Accountability training – Need of the Hour

The aim of most of the accountability training programs happens to be putting responsible business behavior into profit with an aim of larger good for the individual and the organization. Accountability training enhances a sense of commitment that gets lost in professionals amidst a burden of deadlines and strict goals. The onus of responsibility not only incorporates confidence but also makes the person in question realize the position of power s/he holds. This is linked to the process of delivering positive results with enhanced self satisfaction.

Accountability training is also self empowering. The onus of taking action and risks comes from within to achieve results. It is a break per se, and a welcome one from the vicious cycle of authority. Instead of someone sitting on your head giving orders, it is better to have the motivation come from within. This is a powerful change that accountability generates.

Its always You Vs You:

Accountability training programs also ensure a lot of time saving. This is because it ends the possibility of procrastination, since you are responsible for your own actions. The competition is with your own self, which not only gives the vigor to make optimum use of the inner potential, but also acts as a credible incentive in the form of self praise and self satisfaction. The accountability training program provided by Door Training and Consultancy takes into account all these factors which reflect in their holistic and beneficial program, having garnered a substantial amount of experience over the past years.

Accountability training also puts an end to the blame game, in case only one person is accountable for the action of an entire team. Not only does it designate and distribute work within the team, but also distributes responsibilities and ensures better co-ordination within the members. It fosters the much needed feeling of personal accountability which makes a person accountable for their behavior, actions and choices.

This perhaps explains the growing craze of accountability training in organizations in today’s time.  It is a much needed module that has the potential of adding much to a firm’s growth. No wonder organizations and businesses across the globe are tapping this resource to spread their business wings substantially. Even though the effects of accountability training aren’t visible instantaneously, it surely packs a punch in the long run, one which will give you that much needed edge over your competitors.

Becoming a Certified Coach Teleseminar

To know more about the program and to register, please mail us at sanya@doortraining.co.in

 or Call 1800- 102- 1345 now.

Corporate Training: Ladder to Success

The frantic corporate world has caught the fancy of a number of people wanting to take big strides in their professional lives. The avenues of growth and the innumerable perks that accompany the glamorous corporate world seem rather lucrative to a wide class of people, especially the ones who are taking the leap, and are just marking their initiation into this world of immeasurable possibilities and opportunities. 

The corporate world is also notoriously famous for certain strict protocols that need to be maintained at all costs, despite the crazy and nerve wrecking working hours that almost drive people to insanity. It is therefore absolutely imperative to abide by certain norms at all times; these are the norms that dictate terms in the corporate world and have the potential of making or breaking images that in turn lead to success.

Let us have a closer look at some of the components of corporate training that are crucial in navigating your success chart. In fact, a lot of these and many more are incorporated in the training module offered by Door training and consulting.

Their corporate training module is very comprehensive and aims at helping young and established professionals likewise honing their skills and expertise:

1.       Communication Skills:

·         It cannot be overemphasized that communication forms the backbone of any successful corporate training mechanism.

·         The world we inhabit is hugely driven by communication skills. Communication is a huge spectrum encompassing a myriad of activities like verbal and written competencies, writing professional emails, presentation skills, body language, non-verbal signals and even intricacies like speed and fluency and pauses while speaking.

·         A well planned and carved out corporate training program would majorly focus on honing the communication skills of itsemployees.

2.       Sartorial Choices:

·         It is a well established fact that presentability adds charm to one’s overall personality. This cannot be more valuable in the corporate world where people are constantly negotiating, selling and making their point amidst fiery and intense board meetings with professionals from across the board.

·         Therefore, it is mandatory and desirable to be presentable in terms of the clothes you wear. Business formals are preferred in most such meetings and corporate set up because it adds an overall appeal to one’s persona.

3.       Role Specific Training:

·         A holistic corporate training program always makes room to impart different skill sets to people from different departments in a firm.

·         A corporate set up is an eclectic mix of professionals working in distinct categories. It is not fair to group them all in a single training module because of the nature of work involved. The work varies and so should the training. This is simply saying that a person from finance set up should be trained distinctly from a person coming from marketing or sales background. While some of the basic elements are common, the more specific details differ and should be acknowledged and dealt with.

4.       Company specific Knowledge:

·         It might seem absurd but a lot of employees are not completely aware of the policies, procedures and practices of the company.

·         Make it a point to share with your employees all the relevant information in this regard. This should include technical as well as ethical policies. This would mark a good division of the corporate trainingprogram.

These are just some of the many values Door training andconsulting aims to instill in its clients, to not only empower the market leaders, but to optimize the efficiency of the lower level employees as well.

 

Is Feedback a Forgotten Luxury?

The ‘What’ of 360 Degree Feedback

Feedback is an information or assessment of a person’s performance of a task. This is a rather literal

meaning of the word and has to be extended when 360 Degree Feedback is put under the microscope. The nomenclature “360 Degree Feedback” actually encompasses a system wherein employees receive confidential and anonymous feedbacks from people in his/her close vicinity, through people who are in a position to comment upon his/her direct work. A number of people, approximately eight to twelve people, fill out anonymous forms covering a wide range of topics that are directly linked to the performance of the employee in question. The form is usually a combination of objective questions and comments that give a holistic feedback on the employee’s area of work. This is where the expertise of Door Training andConsulting enters the fray. So you better rethink your ‘I don’t want to build office relationships’ strategy.

The ‘Why’ of 360 Degree Feedback

At a rather obvious level, such a constructive feedback ensures that the managers and leaders get a better understanding of their strengths and weaknesses. These become even more valuable and concrete, coming from the prism of people working around them, leaving immense scope for improvement. Door Training and Consulting’s 360 degree feedback regime has carved a unique niche for itself in organizations as an effective development and performance appraisal tool.

The ‘How’ of 360 Degree Feedback

360 degree feedback measures a number of things to give an all round assessment to the employees in managerial and non-managerial roles. Notable among that include an accurate assessment (as far as possible) of behavior and competencies, perception of employee, how the employee treats other peers, juniors and seniors, soft skills like listening, speaking and other things like planning and goal-setting. Important aspects like leadership potential and effectiveness, team work and coordination are also judged.

The popularity of this feedback program rests on certain advantages that it entails. The advantages of a 360 degree feedback program include:

·         Improved feedback from a number of sources: A non-concentrated and centralized form of feedback makes it more credible and diverse in nature. It evades the possibility of individual biases and prejudices that sometimes employees accuse the upper management of. It reduces the discriminatory factor considerably.

·         Improved consumer service: An improved feedback in turn assures a better consumer service and considerably impacts the revenues of the firm at large.

·         Team Work: A system like this facilitates team work spirit and employees work together with improved coordination and cohesion after identifying developmental tools.

However, much like any system, this 360 degree feedback is also not devoid of flaws. This is not necessarily a bad thing as it leaves scope for improvement paving the possibility of an even better system for future. Let us have a quick glance at the limitations and challenges of the current 360 degree feedback system in place today.

·         The Burden of Expectations: 360 degree feedback sometimes faces the threat of crumbling and going astray by a number of expectations. It is still different from a performance management system and the two should not be confused together.

·         Insufficient Information: The source of a 360 degree feedback is anonymous, so it leaves little scope for the concerned person to understand the feedback in a detailed manner. Also, the system does not exactly focus on the technicalities of their jobs, leaving a rather important premise out of consideration.

·         Not everyone is immune to change: This new regime might rattle the office environment altogether, as some people don’t like dynamic changes, and hence might resort to the orthodox ways instantly.

The concept of 360 Degree Feedback is here to stay. Sooner rather than later, every single organization is bound to recognize this as a valuable asset, in the long run. Acting fast can give you that much needed business edge over your competitors.